Tourist Inquiry Procedure
This procedure usually happens at the Visitor Center with the intention to provide adequate and sufficient information to tourist/s.
Office or Division: |
Community-Based Tourism Division |
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Classification: |
Simple |
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Type of Transaction: |
G2C – for government services whose client is the transacting public G2B – for government services whose client is a business entity G2G – for government services whose client is a government employee or another government agency |
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Who may avail: |
Tourist/s within the Cagayan Freeport |
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CHECKLIST OF REQUIREMENTS |
WHERE TO SECURE |
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N/A |
N/A |
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CLIENT STEPS |
AGENCY ACTIONS |
FEES TO BE PAID |
PROCESSING TIME |
PERSON RESPONSIBLE |
1. Arrives at the Visitor Center |
1. Requires the tourist/s to Register at the Log Book |
None |
1 minute |
Chief Tourism Operations Officer/ Division Chief, Community-based Tourism Division |
2. Ask questions and information about tourist destinations |
2.1 Provide flyers of service providers and other information |
None |
20 minutes |
Chief Tourism Operations Officer/ Division Chief, Community-based Tourism Division |
2.2 Design itinerary according to tourist/s preference/s in terms of time and budget |
None |
10 minutes |
Chief Tourism Operations Officer/ Division Chief, Community-based Tourism Division |
|
3. Give feedback and suggestions |
3. Provide Customer Satisfaction Survey Form for the tourist/s to accomplish |
None |
3 minutes |
Chief Tourism Operations Officer/ Division Chief, Community-based Tourism Division |
TOTAL: | None | 34 minutes |
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