Mandaluyong Office
External Services

Releasing of Outgoing Documents

Receiving of outgoing correspondence (via: courier, private delivery and ordinary mail) to include checking of attachments before issuing document QR Code and delivery

Office or Division:	General Services Division – Records
Classification:	Simple
Type of Transaction:	G2C – for government services whose client is the transacting public G2B – for government services whose client is a business entity G2G – for government services whose client is a government employee or another government agency
Who may avail:	All Cagayan Economic Zone Authority (CEZA) officials and employees
CHECKLIST OF REQUIREMENTS	WHERE TO SECURE
N/A	N/A

CLIENT STEPS	AGENCY ACTIONS	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1.Forward the outgoing document/s to the Records Section with complete attachments, if any.	1.1 Receive outgoing document/s, check completeness of document/s if with attachments and encode in the CEZA Document Management System to issue QR code sticker	None	10 minutes	Chief Administrative Officer/ Division Chief, General Services Division
	1.2 Deliver document/s to concerned office/s	None	2 days	Chief Administrative Officer/ Division Chief, General Services Division
2.Receive copy of proof of delivery thru the CEZA Document Management System and/or CEZA email.	2.1 Forward receiving copy of documents thru the CEZA Document Management System	None	5 minutes	Chief Administrative Officer/ Division Chief, General Services Division
TOTAL:		None	2 days and 15 minutes