Mandaluyong Office
External Services

Request for Personnel Record/s

Service request for document and/or files in the Human Resource Section, e.g. Certificate of Employment. Service Records, Certificate of Available Credit Leave

Office or Division:	Human Resource Division
Classification:	Simple
Type of Transaction:	G2G – for government services whose client is a government employee or another government agency
Who may avail:	CEZA Official, Employees and Contract of Service Personnel
CHECKLIST OF REQUIREMENTS	WHERE TO SECURE
Properly accomplished Request for Personnel Record/s Form	Human Resource Division in Mandaluyong Office, Santa Ana and Tuguegarao City, Cagayan

CLIENT STEPS	AGENCY ACTIONS	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Fill-out and submit Request for Personnel Record/s Form	1.1 Receive/Review accomplished Request for Personnel Record/s Form and make clarification if necessary.	None	2 minutes	Chief Administrative Officer/ Division Chief, Human Resource Division
	1.2 Check and verify the records of the applicant in the database system and/or 201 Files.	None	10 minutes	Chief Administrative Officer/ Division Chief, Human Resource Division
	1.3 Prepare the requested personnel records	None	10 Minutes	Chief Administrative Officer/ Division Chief, Human Resource Division
	1.4 Approval of the requested personnel record/s	None	14 Minutes	Administrator and Chief Executive Officer, Office of the Administrator and Chief Executive Officer
2. Affix signature on the file copy and/or log book	2. Release the requested personnel record/s and/or document	None	1 minute	Chief Administrative Officer/ Division Chief, Human Resource Division
TOTAL:		None	37 minutes