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Mandaluyong Office
           External Services

Request for Special Collection (Garbage or Waste)

CEZA locators, investors, residents, lessee and/or accredited contractors without accredited haulers may formally request special collection or hauling services from the Authority.

Office or Division:

Environmental Management Division

Classification:

Simple

Type of Transaction:

G2C – for government services whose client is the transacting public G2B – for government services whose client is a business entity

Who may avail:

CEZA locators, investors, residents, lessee and CEZA accredited contractors/haulers

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

Duly filled Special Collection Service Call Form

Industrial and Environmental Safety Division

Hauling Fee of Ph₱ 2,050 for small truck and Ph₱ 5,500 for 14-tonner truck

Cashier Section

CLIENT STEPS

AGENCY ACTIONS

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Fill up Special Collection Service Call Form

1.1 Perform a preliminary assessment of the submitted Special Collection Service Call Form, assign a unique identification number to the said application, and inform the applicant of the schedule of inspection.

PhP2,050 for trucks that are smaller than a 14- tonner

PhP5,500 for 14-tonner trucks or bigger

5 minutes

Division Manager A/ Division Chief, Environmental Management Division

1.2 Inspect waste/garbage. Determine the type of equipment to be used, manpower, schedule and date/time of collection. Issue approved Special Collection Service Call Form.

None

2 hours

Division Manager A/ Division Chief, Environmental Management Division

1.3 Collect waste/garbage according to schedule. Verify/confirm from the Waste Monitoring Form the number of truck loads hauled.

None

5 hours

Division Manager A/ Division Chief, Environmental Management Division

1.4 Receive and sign the Waste Monitoring Form upon collection. One copy will be left to the requesting party, another will be submitted to Cash Division for billing purposes, and the last copy will serve as EMD file copy.

None

15 minutes

Division Manager A/ Division Chief, Environmental Management Division

1.5 Monitor and record the number of truck load hauled.

None

1 day

Division Manager A/ Division Chief, Environmental Management Division

1.6 Prepare billing report

None

1 day

Supervising Administrative Officer (Cashier IV)/ OIC-Division Chief, Cash Division

1.7 Print and issue Billing Statement

None

1 day

Supervising Administrative Officer (Cashier IV)/ OIC-Division Chief, Cash Division

2.  Pay processing fee/ present proof of payment thru Bank deposit

Forms of acceptable payment:

a.  Cash paid through the CEZA Cashier

b.  Bank deposit to Land Bank Pasig Capitol current account #0672- 1034-01

2.1 Upon payment of cash or presentation of proof of payment thru Bank deposit, cashier issues Official Receipt

10 minutes

Supervising Administrative Officer (Cashier IV)/ OIC-Division Chief, Cash Division

TOTAL:

PhP2,050 for trucks that are smaller than a 14- tonner PhP5,500 for 14- tonner trucks or bigger

3 days, 7 hours and 30 minutes

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