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Mandaluyong Office
           External Services

 Request for IT Services

This covers the technical support and troubleshooting of all IT Equipment of CEZA.

Office or Division:

Management Information System Division

Classification:

Simple

Type of Transaction:

G2G – for government services whose client is a government employee or another government agency

Who may avail:

CEZA Employees

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

IT Service Request Form (CEZA-PMIS-MISD-F02)

Management Information System Division

CLIENT STEPS

AGENCY ACTIONS

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Submit IT Service Request Form (CEZA- PMIS-MISD-F02)

1.1 Receive the IT Service Request Form

None

1 minute

Information Systems Officer II/ OIC-Division Chief, Management Information System Division

1.2 Perform the job request

None

1 day

Information Systems Officer II/ OIC-Division Chief, Management Information System Division

2. Sign in the confirmed and accepted by.

2.1 Seek confirmation and acceptance

None

5 minutes

Information Systems Officer II/ OIC-Division Chief, Management Information System Division

TOTAL:

None

1 day and 6 minutes

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