Request for IT Services
This covers the technical support and troubleshooting of all IT Equipment of CEZA.
Office or Division: |
Management Information System Division |
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Classification: |
Simple |
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Type of Transaction: |
G2G – for government services whose client is a government employee or another government agency |
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Who may avail: |
CEZA Employees |
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CHECKLIST OF REQUIREMENTS |
WHERE TO SECURE |
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IT Service Request Form (CEZA-PMIS-MISD-F02) |
Management Information System Division |
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CLIENT STEPS |
AGENCY ACTIONS |
FEES TO BE PAID |
PROCESSING TIME |
PERSON RESPONSIBLE |
|
1. Submit IT Service Request Form (CEZA- PMIS-MISD-F02) |
1.1 Receive the IT Service Request Form |
None |
1 minute |
Information Systems Officer II/ OIC-Division Chief, Management Information System Division |
|
1.2 Perform the job request |
None |
1 day |
Information Systems Officer II/ OIC-Division Chief, Management Information System Division |
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2. Sign in the confirmed and accepted by. |
2.1 Seek confirmation and acceptance |
None |
5 minutes |
Information Systems Officer II/ OIC-Division Chief, Management Information System Division |
|
TOTAL: |
None |
1 day and 6 minutes |
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