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Mandaluyong Office
           External Services

Releasing of Outgoing Documents

Receiving of outgoing correspondence (via: courier, private delivery and ordinary mail) to include checking of attachments before issuing document QR Code and delivery

Office or Division: General Services Division – Records
Classification: Simple
Type of Transaction: G2C – for government services whose client is the transacting public G2B – for government services whose client is a business entity G2G – for government services whose client is a government employee or another government agency
Who may avail: All Cagayan Economic Zone Authority (CEZA) officials and employees
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
N/A N/A

CLIENT STEPS

AGENCY ACTIONS

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1.Forward the outgoing document/s to the Records Section with complete attachments, if any.

1.1 Receive outgoing document/s, check completeness of document/s if with attachments and encode in the CEZA Document Management System to issue QR code sticker

None

10 minutes

Chief Administrative Officer/ Division Chief, General Services Division

1.2 Deliver document/s to concerned office/s

None

2 days

Chief Administrative Officer/ Division Chief, General Services Division

2.Receive copy of proof of delivery thru the CEZA Document Management System and/or CEZA email.

2.1 Forward receiving copy of documents thru the CEZA Document Management System

None

5 minutes

Chief Administrative Officer/ Division Chief, General Services Division

TOTAL:

None

2 days and 15 minutes

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