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CLIENT SATISFACTION MEASUREMENT FORM List of Services https://forms.gle/mgx1zMy8PPuchptk6 Download

LIST OF SERVICES

NAME OF SERVICES

MANDALUYONG

TUGUEGARAO

STA. ANA

INTERNAL

EXTERNAL

INTERNAL

EXTERNAL

INTERNAL

EXTERNAL

BIDS AND AWARDS COMMITTEE

1.      PROCUREMENT OF CIVIL WORKS

 

 

 

 

 

2.      PROCUREMENT OF GOODS AND SERVICES

 

 

 

 

 

BUSINESS REGISTRATION AND REGULATORY DIVISION

1.      CEZA ENTERPRISE REGISTRATION (NEW AND RENEWAL)

 

 

 

 

 

2.      CEZA ENTERPRISE REGISTRATION (UNDER THE CREATE ACT)

 

 

 

 

 

 

3.      ISSUANCE OF PORT USER PERMIT AND ACCREDITATION OF PORT SERVICE PROVIDER (NEWA ND RENEWAL)

 

 

 

 

 

4.      ISSUANCE OF EXPORTATION PERMIT

 

 

 

 

 

5.      ISSUANCE OF IMPORTATION PERMIT

 

 

 

 

 

6.      ISSUANCE OF CEZA CERTIFICATION

 

 

 

 

 

CORPORATE AFFAIRS DIVISION

1.      MEDIA REQUEST FOR BASIC INFORMATION

 

 

 

 

 

2.      PROVIDING ASSISTANCE TO WALK-IN CLIENTS WITH BASIC CONCERNS AND FEEDBACKS TO FILE

 

 

 

ENVIRONMENTAL MANAGEMENT DIVISION

1.      REQUEST FOR SPECIAL COLLECTION OF SOLID WASTE

 

 

 

 

 

FINANCE DEPARTMENT

1.      PROCESSING OF PAYMENTS / REIMBURSEMENT / CASH ADVANCE

 

 

GENERAL SERVICES DIVISION

1.      RECEIVING OF INCOMING DOCUMENTS

 

2.      RELEASING OF OUTGOING DOCUMENTS

 

 

 

3.      REQUEST FOR A COPY OF DOCUMENT

 

 

 

 

4.      ISSUANCE OF CERTIFICATE OF APPEARANCE

5.      PROVISION OF SERVICE VEHICLE

 

 

 

6.      GATE PASS ISSUANCE

 

 

 

7.      REQUISITION AND ISSUANCE OF AVAILABLE EQUIPMENT

 

 

 

8.      REQUISITION AND ISSUANCE OF SUPPLIES AND MATERIALS

 

 

 

9.      RETURN OF PROPERTY ACCOUNTABILITY

 

 

 

HUMAN RESOURCE DIVISION

1.      REQUEST FOR PERSONNEL RECORDS

 

 

 

 

2.      APPLICATION FOR LEAVE

 

 

 

 

3.      REQUEST FOR THE RENDITION OF OVERTIME SERVICES

 

 

 

INFRASTRUCTURE AND MAINTENANCE DIVISION

1.      APPLICATION FOR BUILDING PERMIT

 

 

 

 

 

 

LABOR AND VISA SERVICES DIVISION

1.      ISSUANCE OF CEZA I-CARD CERTIFICATION

 

 

 

 

2.      ISSUANCE OF CEZA WORKING VISA

 

 

 

 

3.      ISSUANCE OF CEZA WORKING VISA (CWV) CANCELLATION ORDER

 

 

 

 

4.      REGISTRATION OF MANPOWER

 

 

 

 

 

5.      REQUEST FOR MANPOWER (RECRUITMENT ASSISTANCE)

 

 

 

 

 

LEGAL DIVISION

1.      LEGAL DOCUMENTS PREPARATION AND MONITORING PROCEDURE

 

 

 

 

 

MARKETING AND INVESTMENT DEPARMENT

1.      ADDRESSING INQURIES ON PROSPECTIVE INVESTMENTS

 

 

 

 

 

MANAGEMENT INFORMATION SYSTEM DIVISION

1.      APPLICATION FOR RENEWAL OF RADIO STATION LICENSE (WITH OR WITHOUT MODIFICATION)

 

 

 

 

 

2.      REQUEST FOR NETWORK CONNECTIVITY

 

 

 

3.      REQUEST FOR WEBSITE POSTING

 

 

 

4.      REQUEST FOR REPAIR OF IT EQUIPMENT

 

 

 

5.      REQUEST FOR IT SERVICES

 

 

 

OFFICE OF THE BOARD OF DIRECTORS

1.      REQUEST FOR A COPY OF RESOLUTION

 

 

 

 

 

PORT MANAGEMENT DIVISION

1.      SHIPMENT OPERATION PROCEDURE

 

 

 

 

 

COMMUNITY-BASED TOURISM DIVISION

1.      TOURIST INQUIRY PROCEDURE

 

 

 

 

 

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